Switchable Graphics - Radeon 7690M XT / 6700M

[DarkMonstr]

Around 3-4 years ago i got a HP Pavilion dv6-6c80la, with an intel core i7-2670 QM, Intel/AMD Switchable Graphics and windows 7 (64-bit), 1 year later, i accidentally dropped the laptop, and the HDD Broke, i had to get a new one, and reinstall windows 7. After i installed windows and all the drivers, my problems started; i would get extremely long boot times, after the windows logo, a black screen would show up, no messages, nothing, and after around 7-10 minutes, it would finally boot. Once it booted, windows would be quite slow for around 5 minutes after it booted, and then it would normalize. I would get blue screens while playing, messages saying the driver had stopped working, etc.

Then i decided to update to windows 8, to see if that would fix the problem, but i was still getting it, i decided to format my HDD again and do a clean instalation of windows 8.1, Still the same issue

Last year, i upgraded my HDD, again, and did a clean instalation of windows 10, but that didn't fix the problem, i always downloaded the drivers from the HP Driver page, so i decided looking up the hardware ID for the graphics card on google, and it turns out that when i look it up on google, it says it's an AMD Radeon 7690M XT, but when i check the driver i downloaded from the HP Page, it says it's a AMD 6700M Series graphics card.

After i installed windows 10 and the AMD 6700m Graphics card driver that i downloaded from the hp page, boot times would go up again, around 10 minutes on a black screen after the windows logo, then it would finally boot. I decided to uninstall the amd driver, and restarted my laptop, this time it booted in like 1 minute or less, i reinstalled the driver, and boot time went up again, that's when i noticed it was the graphics card driver.

Today i upgraded to a samsung SSD and installed windows 10 64-bit, and i was getting a 5-10 second boot time, but after i installed the graphics card that i downloaded from the hp page, boot time went up to 1-2 minutes again. The driver page for the HP Pavilion dv6-6c80la only has windows 7 and windows 8 drivers, i have tried installing both (installing one, then uninstalling it, and then installing the other one), but with both drivers i always got the same problem on windows 7 64-bit,windows 8 64-bit, windows 8.1 64-bit, and windows 10 64-bit once after i dropped my laptop and had to get a new HDD

I've looked up the laptop model multiple times on google, and it says it has a Radeon 7690M XT, not a 6700M, all the specs from the google results match with my laptop except for the graphics card, same processor, same ram, everything except the graphics card.

I haven't been able to find the Radeon 7690M XT driver anywhere, i don't know if i should try installing that one, or what should i do, because it's quite annoying having to wait so long for my laptop to boot.

Here's the GPU id:

PCI\VEN_1002&DEV_6740&SUBSYS_185E103C&REV_00

PCI\VEN_1002&DEV_6740&SUBSYS_185E103C

PCI\VEN_1002&DEV_6740&CC_030000

PCI\VEN_1002&DEV_6740&CC_0300

[DavidSMP]

Hi @DarkMonstr,

Thanks for taking an interest in the HP Support Forums! Good day. This is a great location to get resolutions and interact with experts from the community. After reading your post I see that you require drivers for the Radeon Graphics card for windows 10. It will be a delight to assist you here.

Superb analysis and stupendous troubleshooting of the issue before posting.  Kudos to you on that score.  You are a valued HP customer and it is paramount to assist you here. It has been an absolute pleasure to work with you. 

• Did you try the Radeon auto detect drivers application?
• Did you try to check on the AMD Radeon site for an updated driver?

I found an HP forum expert solution where you are guided to the AMD autodetect utility which automatically detects the graphics card and downloads the driver from the manufacturer’s website if available. It has been accepted as a solution. Please click here for further assistance.

The product specifications page clearly mentions that your graphics card is Radeon HD 7690M XT graphics with 2048MB GDDR5. Please click here  to check.

These steps from the AMD community could help also. Please click here

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.    Please reach out for any issues and I'll be there to assist you. 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 

Take care now and have a splendid week ahead. 

[SaneemK]

Hello there,
I know it's a bit late but in case if you or anyone else is having any problems with Intel AMD switchable graphics, here's my experience.
Firstly the AMD 7690m xt is almost the same as the AMD 6700m which causes windows to detect a 7690m xt as a 6700m. The same driver is supposed to work for both.
Secondly getting switchable graphics to work is hard believe me. The latest drivers from amd and Intel are very less likely to work so are the ones provided by hp. My best experience has been with leshcat labs modded drivers in this case. Here is how to correctly install them.
1. download DDU from http://www.guru3d.com/files-details/display-driver-uninstaller-download.html
2. Boot into safe mode and uninstall all previous Intel and AMD drivers using DDU
3. Now download this driver package https://sourceforge.net/projects/leshcatlabs/files/AMD_UnifL/Catalyst_15.7_WHQL_UnifL_v1.2.exe/downl...
4. Extract the files and then first install the Intel drivers then restart your laptop and then install the amd drivers included in this package.
5 lastly disable ulps, here is how to http://www.tomshardware.co.uk/faq/id-1904869/disable-ulps-amd-crossfire-setups.html
6. Enjoy, this should work for all Intel/ AMD switchable graphics laptops.