System_Thread_Exception_Not Handled after upgrade firmware A... - HP Support Community

Krouwder · ‎03-14-2017

Hi,
I have problem with blue screen after upgrade firmware Audio driver from your support recommended for this model . NTB reports System_Thread_Exception_Not Handled.

Recovery system is not possible.

AK

Rainbow23 · ‎03-14-2017

@Krouwder,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing blue screen issues with your HP computer after upgrade of Audio drivers.

Let's go through a few steps to resolve this issue.

And here's the step by step guide for you in the link: Using Microsoft System Restore (Windows 10, 8)

Let me know how this works.

Also, let us know the model number of the unit from the link: Click Here to Find Your HP Product Model Number

You have a good day ahead.

Rainbow23
I am an HP Employee

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System_Thread_Exception_Not Handled after upgrade firmware Audio driver

System_Thread_Exception_Not Handled after upgrade firmware Audio driver

Note on archived topics.