• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-19-2025 02:29 AM - edited ‎11-19-2025 02:38 AM

HP Recommended

Recently, I have buy the HP Laptop Product No: B10MRAT, S.no >Do not include the product serial number or any private information< | 

Case Subject: IND/FR/HP 240R G9 Notebook PC (983Z4AV)/ No power issue

 

But the company not yet any kind of initiate has been taken regarding the issue, Today's the third day after raised the complaint, but not any service onsite engineer contact me for the same. 17-11-2025 i have raise the complaint for the no power issue on the laptop (approximately above 9 hours chats, including troubleshooting instructions). Troubleshooting over the chats has not solution. 

 

Issue is : 1- Why HP Support take so much time i have proof above 9 hrs chats timing taken by the HP executive and chats reply comes out 10minutes minimum.

 

2. till now not any confirmation regarding the issue resolve.

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->