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02-27-2017 11:45 AM
Product: Spectre TouchSmart xt i7
Operating System: Microsoft Windows 10 (64-bit)
Purchased with windows 8 but took adventure of upgrade offer. Recently had failed visual display chip also clogged hdd which had become progerssively unstable and it eventually failed as a result of the trauma.
Was advised by the stop I took it to be fixed...to upgrade ssd #as the original fitted only 8 gb). Then switched to ssd as main system and applications disk with hdd as slave (storage of personal files).
Now the machine keeps dropping windows 10.
Is this a result of the switch?
Was advised by the stop I took it to be fixed...to upgrade ssd #as the original fitted only 8 gb). Then switched to ssd as main system and applications disk with hdd as slave (storage of personal files).
Now the machine keeps dropping windows 10.
Is this a result of the switch?
4 REPLIES 4
02-27-2017 12:33 PM
Hello;
Allow me to welcome you to the HP forums!
When you say it is "dropping Win10", please provide more details, as I don't understand what that means.
Are you able to login to Win10 and use it?
IF so, how long does Win10 then work before you have problems?
We can proceed when you provide the information.
Thanks
I am a volunteer and I do not work for, nor represent, HP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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