The boot configuration data for your Pc is missing or contains errors: error code 0x000014c

[catana]

Hello, 

See if any body may help here... I get this blue screen:

************

RECOVERY

Your PC needs to be repaired: 

The Boot Configuration Data for your PC is missing or contains errors.

file:\\EFI\Microsoft\Boot\BCD

Error code: 0xc000014c

You'll need to use the recovery tools on your installation media. If you don't have any installation media (like a a disc or USB device), contact your system administrator or PC manufacturer.

Press Esc for UEFI Firmware Settings

******

First I was able to get into the option 11 and run the whole factory reset, i was so happy because I tought it will be easy.. but then after I did the factory reset.. I keep getting this blue screen. if I press ESC I get into this next screen:

F1 System Information

F2 System Diagnostics

F9 Boot Device Options

F10 BIOS Setup

F11 System Recovery

ENTER - Continue Startup.

this is what happen when I click any of this options:

F1 I get into the System Information with no problems, then I click <ESC> to continue and get back to the last screen... then I press F2 and super, I am able to run Memory Test and Hard Drive Check 100% with no problems in any of those, after I am done with my teste I press exit and I am back to the F1,F2, ETC menu... now I want to try F9, F10 or F11. bummer.. in this 3 options I get back to the blue screen described at the beggining of this post. (I already connect a USB with an boot loader, which works perfectly) 

so I can't do anything, nothing at all!! crazzines. 

So what I did to check why I can't get into the BIOS or at least to boot from my USB... I removed the botton cover of my laptop and removed the hard drive and that's how then I was or I am able to Log into the BIOS, - I did the changes to boot first from the USB and then from the HD and this is how I was able to boot from the USB - BUT If I connect back the Hard drive, I am not able to get into the BIOS or boot from the USB - so basically I am stuck in this blue screen and I can't boot from a USB if I have the HD connected.. I can't use any option.. no BIOS, nothing.. only if again, i disconnect the HD.  

This is an:

HP ENVY TS Sleekbook 4

PRODUCT NUMBER  D1A99UA#ABA

SYSTEM BOARD ID: 1894

Bios F.25 

**** I though that by updating the BIOS I may be able to get help, nothing. What I did is, I removed the HD and then and boot from the USB and with a DOS command propmt I excecuted the Bios Update from F.21 to f.25... but again, when I installed the hard drive back, BUMMER, nothing I can't do nothing but this silly blue screen. 

Any idea of what should I do? 

Thanks in advance.

[erico]

Did you create recovery media before all of this started?

When you executed the factory image recover, you deleted the recovery partition. That is why F11 no longer has an effect. 

Actually what is needed is a diagnostic of your hard disk. Inability to do anything when it is connected leads toward it being the problem, but it is unfortunate that your attempt to perform the factory image recovery has probably deleted the UEFI environment.

Is your notebook still in warranty?

Check your warranty status Here.

[catana]

(Is not under warranty, expired a few months ago)

I didn't created the backup set for the recovery, but let me explain my self again.. I had this blue screen problem with the same msg.. so lucky me that I was able to run (for the last time) the factory reset, I went trought the whole process and I though I made it!! but right after the computer finishing doing the factory reset of my windows 8.... I got stuck in the same blue screen, but now I can't access the recovery partition. 

I didn't erase the partition. the weird thing is that I can't even access the BIOS.. the BIOS is not in this partition, right? funny is that when the hard drive is removed, then I am able to boot with a live usb or access the BIOS... if I put back the HD then I can't access the BIOS. I ran the HD test and it pass the test. 

I read that I instead of running the recovery I should had to run this commands:

Bootrec.exe

bcdedit /export C:\BCD_Backup

c:

cd boot

attrib bcd -s -h -r

ren c:\boot\bcd bcd.old

bootrec /RebuildBcd

bootrec /fixmbr

bootrec /fixboot

But I am late, now I can't access the command prompt by any means without first removing my hard drive (and obviosly I needed installed).

more Ideas?

Will the recovery set from HP works or boot even when now the USB is not (kind of) booting?

Best regards

[erico · Accepted solution]

If you can't access BIOS with the hard disk connected, you certainly won't be able to boot to the usb recovery flashdrive. That is indicative of a failed hard disk.

Install a new hard disk and then boot to the recovery flashdrive.

[catana]

Perfect!! I didn't though about this.. and yes this was the solution... But basically what I did is I got the hard drive out and in another computer I just erased all the partitions and now I am able to install a temporary windows to test if this works. So now I am ordering the recovery media to install the original software.

THANK YOU!!! 

Oscar.

[erico]

It is always my pleasure to help.

                   🙂