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HP ENVY TouchSmart m7-j020dx N
Microsoft Windows 8.1 (64-bit)

Whenever I try to download, change a setting. The computer asks for a password or fingerprint to allow access or changes. When the administrator tries to swipe finger on scan, And error message saying " The requested operation requires elevation." Please help me take this off or become the administrator or whatever needs to be done. Thanks you.

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If this is your own computer you can go into Control Panel and change your user settings.  If it is a work machine you'll need to check with your Systems Adminstrator.

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Yes its my own home computer, I have tried to change the user settings but the same issue occurs. This is very frustrating :HalfEyes: lol. It requires an elevation, I dont understand this.

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What happens when you try to change the user settings?  What message do you get?

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A little window saying to enter administrator password and press enter. But it doesnt allow me to enter my password. It does let me scan my finger, after that an error message pops up saying The requested operation requires elevation. So i cannot change anything. Basically anything that has the little shield symbol, I cannot change or open. All messages are the same for everything.  😞

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I agree that's not good 😞
You could try enabling the Windows 10 hidden Administrator Account and making your changes from there...
http://www.ghacks.net/2014/11/12/how-to-enable-the-hidden-windows-10-administrator-account/
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will this work on windows 8? Or should I update to windows 10? Thank you for your help.

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Oh sorry, I will find you a link to do this in Windows 8
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My bad 😞
Here you are http://www.nextofwindows.com/windows-8-1-tip-how-to-enable-and-disable-hidden-administrator-account

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When I right click and run as the administrator, The window pops up again and its saying i need the administrator password to access it. I put the pass in and it still says the requested operation requires elevation......

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