Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-09-2012 06:45 AM

HP Recommended

pavilion dv7-1240us, windows vista 64 bit, no updates made to system

 

there are red lines throughout the white background display, it is very annoying. Wondering if it could be the graphics card or is there a firmware/software fix that can be done to correct this. Everything appears to be operating correctly

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-10-2012 09:38 AM

HP Recommended

You are welcome.

Let us know for more!

"I work for HP."
Click the Kudos star to say thanks
Please mark Accept As Solution if it solves your problem

Regards
Sreenag

View solution in original post

3 REPLIES 3

‎06-09-2012 07:29 AM

HP Recommended

Please restart the notebook and tap "F10" soon after you power on. This will take you to BIOS screen. See if you can still find those lines in this screen. If yes, its a hardware failure for which the escreens have to be replaced. If no, then it could be a driver issue. Update teh post after the step. Will help to post further solutions available.

Let us know for more!

"I work for HP."
Click the Kudos star to say thanks
Please mark Accept As Solution if it solves your problem

Regards
Sreenag

‎06-10-2012 09:35 AM

HP Recommended

Thank-you for your reply. I just repowered the system back up after being powered down for a couple of days and no lines right now. I will use your suggestion should this appear again and then report back..

‎06-10-2012 09:38 AM

HP Recommended

You are welcome.

Let us know for more!

"I work for HP."
Click the Kudos star to say thanks
Please mark Accept As Solution if it solves your problem

Regards
Sreenag
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.