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G_H1
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Message 1 of 2
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Flag Post

Touch pad not working

HP Recommended
HP Spectre
Microsoft Windows 10 (64-bit)

I was using my laptop in the tablet mode and when changing it back to laptop mode the touch mouse pad has stopped working. There is no error messages showing and I have factory resetted my computer settings and it has not fixed the problem.

 

My laptop is out of warenty but I don't know whether there is any support I could still receieve to help me resolve this issue?

 

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sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@G_H1

 

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting issues with the touchpad in your notebook. I would like to help you out with this issue today.

 

  • Click Start, enter mouse in the search field and then select the Mouse control panel program from the search results.
  • On the Device Settings tab of the Mouse Properties panel, click the enable button to turn on the touchpad.

For more details: click here.

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

 

Cheers

Sandytechy20
I am an HP Employee

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