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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-06-2014 06:42 PM

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I have an HP 15-j000 laptop and for the past few months the left mouse click on the touchpad has been squeaking. The laptop is no longer under warrenty, so does anyone know of any solutions that might help solve the squeak?

3 REPLIES 3

‎11-07-2014 06:36 PM - last edited on ‎03-08-2017 07:17 PM by HP Administrator

HP Recommended

Hi @Biker9075 ,

 

Thank you for visiting the HP Support Forums and Welcome. I have read about your mouse squeaking or sticking on the HP 15-j000 Notebook. Here is a document on cleaning the keyboard.

 

If that does not help, here is another document on stuck keys.

 

Please let me know if this helps.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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‎11-07-2014 06:40 PM

HP Recommended
The keys are not stuck, and I have tried cleaning the keyboard with no luck in getting the mouse button to stop squeaking

‎11-07-2014 07:47 PM

HP Recommended

Hey  @Biker9075 ,

 

If it has been cleaned the next step would be to replace the keyboard.

 

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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