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Arhuse_rohit Top Student
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Touchscreen not working after windows 10 update.

Pavillion 15-n287cl

Hello,

I own an HP-Pavillion 15-n287cl touchscreen laptop.  I updated my operating system today to windows 10, but after finishing the update my touchscreen dosen't seem to work. In fact it is not even reognized under the human interfaces tab in the device manager. I have tried intaling the HP drivers from the support assistant and the website but it still dosen't work. Any help on this would be much appreciated. regards.

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thamarty Honor Student
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Touchscreen not working after windows 10 update.

Same problem here with the beats p099nd notebook.

Touchscreen doesnt work, properly, in Windows it works but in chrome it doesnt.

completelocks Tutor
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Touchscreen not working after windows 10 update.

Mine is the same. pavilion 11-n004na

Installed windows 10 and no touchscreen

jaadaav Honor Student
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Touchscreen not working after windows 10 update.

you took backup before updating windows 10????

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completelocks Tutor
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Touchscreen not working after windows 10 update.

Obviously files were all backed up, but I fail to see what that has to do with windows 10 causing the tough screen to stop working?

thamarty79 Honor Student
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Touchscreen not working after windows 10 update.

I think this should be a driver problem.

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completelocks Tutor
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Touchscreen not working after windows 10 update.

I think so. I'm on the support site now letting it identify my system and then look for updated drivers.
 
I am currently seeing "HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience.
 
Its been 10 mins so far. Its useless
Provost Provost
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Touchscreen not working after windows 10 update.

Have you used the HP PC Diagnostics components test to verify that the touchscreen is still operational?

 

Press the power button and then tap the Esc key to invoke the startup menu. In the startup menu press the F2 key to invoke the Diagnostics. Choose component tests and then Touchscreen test.

 

 

If you really want to say thanks, click on the Thumbs up icon .
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.

EcaNgui Top Student
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Touchscreen not working after windows 10 update.

How can see my startup menu? 

I have the same problem.

 

I own a HP 11-n002tu x360

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completelocks Tutor
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Touchscreen not working after windows 10 update.

done that. screen operation fine. so its someth8ng that windows 10 has done, or not done

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