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07-30-2015 12:21 AM
I own an HP-Pavillion 15-n287cl touchscreen laptop. I updated my operating system today to windows 10, but after finishing the update my touchscreen dosen't seem to work. In fact it is not even reognized under the human interfaces tab in the device manager. I have tried intaling the HP drivers from the support assistant and the website but it still dosen't work. Any help on this would be much appreciated. regards.
07-30-2015 11:31 AM
07-30-2015 11:48 AM - edited 02-01-2016 12:55 AM
Have you used the HP PC Diagnostics components test to verify that the touchscreen is still operational?
Press the power button and then tap the Esc key to invoke the startup menu. In the startup menu press the F2 key to invoke the Diagnostics. Choose component tests and then Touchscreen test.
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.