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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-22-2015 02:12 PM

HP Recommended

DS06

 

please deactive in the Device Manager generic monitor

 

Reboot

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

‎09-23-2015 12:28 PM

HP Recommended
Thanks Again 🙂
 
Disabled Generic PnP Monitor, uninstalled everything above, reinst. acc. to your process and camera worked.
Stopped working as soon as I started Skype.
 
I will quit trying now and wait for updates of YouCam, HP drivers etc, i.o.w. I expect HP to fix this.
 
A solution where you need a "special" third part software for a built in default hardware to work is totaly 90s.
I will think twice when I buy my next laptop!
 
But Kind Regards for All Your Help!
/DS

‎02-23-2016 01:09 PM

HP Recommended

Having exact same issues on new laptop.  Called HP and they made me recover and rebuild my computer 4 times.  Finally they told me to send in for repairs.  That is useless, since this is a driver conflict not a hardware issue.  I have been troubleshooting for ages.  

 

Wish HP would fix this.  I cant send in my laptop for weeks on end to have them completely loose all my settings and programs again.  😕

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