cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
shyam_k18
New member
1 0 0 0
Message 1 of 2
81
Flag Post

USB 3.0 not detecting

HP Recommended
Microsoft Windows 10 (64-bit)

USB 3.0 not detecting the pendrives or other sticks but it detects Arduino and INTEL Galileo

is there any solution for it? i tried every solution available on the internet but nothing made it work again 

0 Kudos
1 REPLY 1
A4Apollo
Retired
Retired
17,747 17,730 1,301 2,076
Message 2 of 2
Flag Post
HP Recommended

Hey there! @shyam_k18, Welcome to HP forums.

 

I understand the USB 3.0 ports are unable to detect flash drives or any other devices.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes to your PC?

 

Did you try checking with a different USB flash drive?

 

Please try the steps recommended below.

 

1. Open Device Manager.

2. Expand the Universal Serial Bus controllers branch.

3. Double-click the USB Root Hub device, and click the Power Management tab. (if there’s more than one USB Root Hub device, repeat these steps for each one.)

4. Turn off the Allow the computer to turn off this device to save power option, and click OK button.

 

 

Refer this article to further troubleshoot USB connection issues.

 

 

 

Let me know if it helps!

Have a great day ahead! 🙂

A4Apollo
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation