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‎08-22-2020 06:45 AM

HP Recommended
Product: Spectre
Operating System: Microsoft Windows 10 (64-bit)

Hi,

like

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Magnetic-Charger-Adaptor-for-H...

I have issues with the USB-C Charger cable falling from my labtop. Any suggestions?

 

1 REPLY 1

‎08-25-2020 01:12 PM - edited ‎08-25-2020 01:15 PM

HP Recommended

@ThoPl-32

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Have you tried with different USB charger cable?
  • Can you check and confirm whether the charging port is stable or loose?

If USB charger cables fit loosely in your computer port, it's quite possible that you're charging port has simply accumulated some debris and this could do with a bit of careful cleaning.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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