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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-05-2013 10:52 AM

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I have posted an image of my device manager. It seems the issue is with my webcam as other websites suggest. I tried to operate the webcam through my skype but it did not work which is why I have been having this windows notifications. I tried to install and reinstall the drivers but it did not work. I am seeking your kind assistance. Thank you.
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‎06-12-2013 02:18 PM

HP Recommended

Thanks for providing the screenshot. Since you already tried uninstalling and reinstalling that Unknown driver, there are a few other things you could try.

 

Option 1

1. Go to Device Manager and uninstall the Unknown driver. Do not restart.

2. Download and install the latest webcam driver - Cyberlink YouCam Software version 3.5.4.5527

3. Restart if you are prompted to do so. 

4. Test the webcam with Skype and the YouCam software (found in the Start menu). 

 

 

Option 2 

Look at this link and this video

 

Let me know the results when you get a chance 🙂

 

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‎10-27-2013 11:55 PM

HP Recommended

how to fix my probilem usb not recognizec  pleas help me  adavace thanks

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‎10-29-2013 09:44 AM - last edited on ‎02-24-2017 11:21 AM by HP Administrator

HP Recommended

Hello gsmgold_10,

 

I would like to assist you with this issue. So I can better assist you, I will need you to provide me the model/product number from your HP desktop or HP notebook. Also, I will need to know the operating system that is running on the computer.

 

Looking forward to your reply.

 

Thank you Smiley Happy

I worked on behalf of HP.
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‎11-06-2013 08:13 AM

HP Recommended
I have an 8gb flash drive. Its been working perfectly on my laptop. I copied a video to the flash and connected it to my dvd to play. It didn't play. The dvd kept searching and I unplugged it. For me to connect it back to my pc to copy files, It doesn't show in my computer anymore. It brings a pop up message showing, usb device has malfunctioned and cannot function properly. Please I need help.
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‎11-07-2013 08:46 AM

HP Recommended

Hello mac-lams,

 

I have found a thread that already has a solution to this issue. If you would like to try the steps from that page, click here. Let me know if you have any further questions.

 

Thank you 🙂

I worked on behalf of HP.
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‎11-07-2013 09:26 AM

HP Recommended
I have tried uninstalling the usb controllers and restarting the system, still didn't work. Tried removing the battery to, didn't work. I need a solution badly.
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‎11-07-2013 09:56 AM

HP Recommended

Hello mac-lams,

 

Are you able to try the USB device on another computer? If it has the same issue, it will be an issue with the 8GB flash drive and will need to be replaced.

 

Thank you,

I worked on behalf of HP.
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‎11-07-2013 10:05 AM

HP Recommended
Thanks. Am sure when I plugged it to my home theatre current affected it and spoilt the I C. I will replace it. Its a loss though.
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‎02-09-2014 08:20 AM

HP Recommended

MY HP LAP USB NOT FUNCTIONING NOW I WANT SOLUTION. BCZ ITS MY NEW LAPTOP

 

<script type="text/javascript">// var vglnk = { api_url: '//api.viglink.com/api', key: 'a187ca0f52aa99eb8b5c172d5d93c05b' }; // </script> <script type="text/javascript" src="http://cdn.viglink.com/api/vglnk.js"></script>
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