USB-IF xHCI USB Host Controller

[AttackofZaq]

Hello Annraoi.  

What is the product number for your notebook?  This document can show you where it is located.

I'd also like you to provide me the Hardware ID of the device.  Here are the instructions.

1. Go to Device Manager.
2. Right click on the device.
3. Select Properties.
4. Navigate to the Details tab.
5. Select Hardware IDs from the drop-down menu.
6. Post these here.

I'll keep an eye out for your response.  I hope you have a wonderful day.

[Lorna499]

Hello Attackof Zaq,

I clicked on the link, d/l the driver onto the laptop, re-started my notebook and the yellow exclamation point is still there.  What else is there to do?  Please let me know.  Thanks

[ashleytwalker]

 the download for the hp envy dv7 is not working..  any help will be appreciated..  Been working on this now for 4 hours

[AttackofZaq]

Hello Lorna499.

Did you also try installing this driver?

Let me know the result.

[AttackofZaq]

Hello ashleytwalker.  I understand you're having problems getting the driver installed.

It says it is possible that the application is in use.  Have you tried rebooting and trying again?

It is also possible that you need a different piece of software.  If you provide me with your product number I will look for any other possible pieces of software.  This document can show you where the product number is located.

Have a great day!

[Lorna499]

Hello AttackofZaq,

THANKS!!!  The yellow exclaimantion point is gone.  It was the second driver upgrade that did it. 

Cheers.

Lorna

[AttackofZaq]

Good afternoon Lorna499.

I am glad to hear your issue was resolved.  You are most welcome!  If you ever need help in the future make sure to pay the forums a visit.  They're a great resource.

Have a great week and a lovely weekend.

[bing0]

same problem......can't get it solved

Product name: HP ENVY Sleekbook 4 PC

Product number: C4U36EA#UUG

hardware ID: root\usbpalbus

oh, and it is Windows 8 x64

[RedDiamond]

my laptop had same problem and i also found solution from it.

Thanks Really.

[HoanMy]

http://free.ssc.vn/images/45problemhp.jpg

hi AttackofZaq,

I have got same problem. Can I help me resolve this problem.

I using HP Envy 3040nr.

Thanks.