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‎05-13-2012 10:12 AM

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when i connect usb to my laptop, it's really slow, more than 3 minutes to recognize this usb and i just only used it 2 minutes after although my computer has recognize it on taskbar. How can i fix them?. Thank a lot. My laptop is 

HP Probook 4431s (LX025PA) (Intel Core i5-2450M 2.5GHz, 4GB RAM, 750GB HDD, VGA ATI Radeon HD 7470M, 14 inch, window7 32 bits, 7200rpm)

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‎05-15-2012 03:47 AM

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@finline wrote:

I've done all things above

Then perhaps it is time to ensure that you have all of your important data saved and all your install program licenses and install disks available. Once you have done that it is time for a factory image recovery via the Recovery manager.


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‎05-13-2012 10:15 AM - edited ‎05-13-2012 10:17 AM

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Hi finline,

 

What device are you connecting via USB to your notebook?


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‎05-13-2012 09:40 PM

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It's happen for everything which have driver (HDD, mouse,  ... ) , the screen of "installing driver" appear so long and when i reconnect the HDD through usb port, it was recognized but i couldn't use it until 2 or 3 minutes later.

‎05-14-2012 01:34 AM

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Are you connecting the USB devices to the USB 3.0 ports or the USB 2.0 ports?

 

You may need to update the chipset drivers  and the USB 3.0 controller driver. The USB 3.0 ports usually have blue plastic inside instead of black to differentiate them from USB 2.0 ports.

 

If you do not have resolution of the issue from the updates,you may also consider running the system file checker to inspect your system files.  (from a command line sfc /scannow)

 

You do not need to reinstall the Intel MEI or MEI component driver. Those two items are for remote access control of your notebook.  😉

 


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‎05-14-2012 02:48 AM

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This problem still occur. Here is my screen when connect one ATA USB Flashdisk.

 

And another problem with my PC is bluetooth driver, although i update the newest driver for my bluetooth device.

 

Thank so much for your support.

‎05-14-2012 02:52 AM

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I connect to the USB 2.0 ports, and there aren't problem when i scan with command sfc/scannow. Thank a lot.

‎05-14-2012 09:09 AM

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sfc /scannow does not scan. It inspects your system files and replaces the corrupt ones.

 

Can you explain what you mean by the USB 2.0 stick connecting slow?

 

It normally takes about six seconds for the Windows 7 OS to fully react to a usb 2.0 thumbdrive plugin event even in a system like this desktop with an AMD quad processor running at 3.8 GHZ


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‎05-15-2012 12:37 AM

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It normally takes about six seconds for the Windows 7 OS to fully react to a usb 2.0 thumbdrive plugin but it takes about 5 minutes with my laptop to fully react (if and only if i do some thing like that, plugin one new HDD to my laptop through USB 2.0 port, wait 1-2 minutes and plugout, the screen "driver does not install" appear and plugin again, my laptop regconize it like the first picture above, 3 minutes later, the autoplay window appear and i can tranfer data to my laptop after that.)

‎05-15-2012 01:51 AM

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Did you update the chipset driver and USB 3.0 driver as I suggested? 

 

Have you done a TuneUp within the past month via the HP Support Assistant --> Maintain?


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‎05-15-2012 03:34 AM

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I've done all things above

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