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‎09-14-2014 09:06 AM

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I have a hp pavilion. My computer was working fine yesterday, then when i tried to use my usb today it wouldn't detect.

I went into Devices and Printers to show my device had a yellow triangle on it. When i troubleshooted it, it said that the below driver were not installed:

 

USB Root Hub (xHCI)

Standard OpenHCD USB Host Controller

Standard Enhanced PCI to USB Host Controller

 

I tried to reinstall the driver but it says that it can't find the software on my computer.

 

I've searched all over the internet, does any one know how to fix this:(

 

 

3 REPLIES 3

‎09-14-2014 09:10 AM - last edited on ‎03-07-2017 09:31 PM by HP Administrator

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Help us to help you by posting the following information.

 

1.  The full Model No. and Product No. of the notebook - see This HP web document if you don't how to locate the model number and\or product number.

 

2.  The complete version and name of the operating system you are using ( ie Windows 7 64bit ).

 

3.  Are you seeing an error message or blink code?

5. Post the name of the installed CPU  

4.  Is your notebook still covered under warranty?  Check your warranty status Here.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



‎09-14-2014 09:18 AM

HP Recommended

1. hp pavilion 15 notebook PC  /    F9F41EA#ABU

2. Windows 8.1

3. there's no error mesage, the usb ports just aren't working and the device has a yellow triangle in the control panel.

4.  AMD A8-4555M APU with Radeon(tm) HD Graphics

5. yes i still have 11 months warranty

‎09-14-2014 03:22 PM - edited ‎09-17-2014 02:32 AM

HP Recommended

In the Device Manager, right click on the device with the yellow triangle and select unistall the device. After the device is uninstalled, right click on any device and select scan for hardware changes. The operating system should install the device and driver for you on its own.  Windows 8 and 8.1 have usb and usb3 drivers in a folder called the DriverStore.

 

 

The following image just shows a few of the .inf files present in the DriverStore.

 

undefinedWindows 8 was the first version the iteration of Windows operating system to have most of the drivers it needs already present in the operating system itself.

 

 

 

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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