Unable to boot due to McAfee Endpoint Encryption Fatal Error: [0xEE020006] Getting disk info

[daverad59]

After pressing the power on button and using password or fingerprint verification, a black screen appears with the message:

McAfee Endpoint Encryption Fatal Error: [0xEE020006] Getting disk info

The ESC key menu shows no option to start Windows 7 in safe mode

[Checkurtech]

Hi 

 Firstly boot to safe mode by tapping F8 on startup , Goto Safe mode with networking then once loaded to the link below and install the McAfee KB update for the solution to this issue .

  https://kc.mcafee.com/corporate/index?page=content&id=KB78211

               Checkurtech

[daverad59]

Checkurtech,

thanks for the link, but i have no way to enter safe mode.  i don't have a win 7 rescue cd, and f8 and f5 are not active.  i can use ESC and get to a menu, but my boot options are upgrade tray, hard drive, or network.  i don't have a network for this, and both hard drive and upgrade tray lead to the same error.

[Checkurtech]

Hi
So F8 does not work at all ??

Checkurtech

[daverad59]

Correct.  F8 does not work and neither does F5, which was another suggestion.  If i could only get into safe mode...

[Checkurtech]

Hi 

  From a working PC download a Repair Disk from the link provided below ...

 http://www.microsoft.com/en-us/download/details.aspx?id=38435

 OR you can create a repair disk from another Windows 7 32bit machine that is working correctly .

To create a system repair disc

1. Open Backup and Restore by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Backup and Restore.

2. In the left pane, click Create a system repair disc, and then follow the steps.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

                         Checkurtech

[daverad59]

So last night, these are the steps i took.

- i located the Win 7 Home Premium 64-bit install CD

- i ran multiple unsuccessful repair attempts

- i ran a re-image from an external hard drive, but i did not check the box to completely erase all previous images (i guess i was hopeful that i could somehow get back my current image)

after i copied back an image from 4/21/2015, i am now getting this error:

pePc has been corrupted (error 92h)

I am not sure what my next steps would be.  Is there anyway from the install CD that i can get to a safe boot desktop?  i was thinking that somehow the HP drive encryption/decryption got turned off and maybe i could just turn it back on if i can get to a win 7 desktop.

I was wondering if i were to reinstall win 7 os and then try to copy back my 4/21 image if that would work?

Some people have suggested to download sp71068.exe from HP to a flash drive.  I don't know much about that .exe.  I wonder if i can boot from it?