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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi. First of all thanks for this cool laptop. Unfortunately, I'm having problems with the bluetooth module.

 

The bluetooth doesn't seem to detect my devices (my phones, another laptop and my tablet)

 

I've tried installing all the available bluetooth drivers listed for my device with no success.

 

Could someone suggest a fix for me. I really need the bluetooth module for syncing my devices.

 

Thanks and have a good day.

 

Jed

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Okay guys, here's an update..

 

After installing/reinstalling drivers with no reported errors, it came to my thought that it must be a windows bug.

 

So i've decided to reinstall windows and then I cancelled the windows update

(I've decided not to update to SP1, so I'm on the original Windows 7 build).

 

Then I installed the appropriate driver for my device (Atheros AR3012 Bluetooth 4.0 + HS was the new device name) and it is now working smoothly.. I tried sending/recieving files, streaming Audio thru A2DP, object push 

and everything works..

 

I think bugs are still present in the windows 7 SP1, especially on the bluetooth part.

 

I guess everyone should try to Turn Off Windows Update.

 

Well then, Thanks to everyone who helped me.

View solution in original post

3 REPLIES 3
HP Recommended

Hi

 

Please find the web link given below might help you to resolve the issue.

 

1) Try doing a system restore to the date where unit was working fine.

 

 

Fixing Bluetooth Problems

 

 

Understanding Bluetooth Wireless Technology


 

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
HP Recommended

H. Thanks for the reply, unfortunately thtat still haven't solved my problem.

 

Any other solutions for my problem?

HP Recommended

Okay guys, here's an update..

 

After installing/reinstalling drivers with no reported errors, it came to my thought that it must be a windows bug.

 

So i've decided to reinstall windows and then I cancelled the windows update

(I've decided not to update to SP1, so I'm on the original Windows 7 build).

 

Then I installed the appropriate driver for my device (Atheros AR3012 Bluetooth 4.0 + HS was the new device name) and it is now working smoothly.. I tried sending/recieving files, streaming Audio thru A2DP, object push 

and everything works..

 

I think bugs are still present in the windows 7 SP1, especially on the bluetooth part.

 

I guess everyone should try to Turn Off Windows Update.

 

Well then, Thanks to everyone who helped me.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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