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- HP Community
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- Notebooks Archive
- Unable to get warranty printed from hp.com/go/orderdocuments

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01-10-2014 10:17 AM
Product name: HP ENVY dv6 Notebook PC
Product number: E6Z92EA#ABV
I am unable to get the warranty printed because i am not able to find my product in the site hp.comgo/order documents.
my laptop is HP envy dv6 , i only find HP paviliion dv6.
Although i have checked the warranty status online, its showing the correct information. But i am not able to find whether my international warranty or not.
Is the Bill from the shop enough ?
or should i print that warranty check page ?
or
What should i do ?
01-24-2014 10:17 AM
Hi V_Vignesh,
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
They will correct any issue with the warranty or the product number. It shows me your product number gives HP ENVY dv6-7357se Notebook.
Hope this helps.
Thanks.
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