Unable to install driver for Qualcomm Gobi WWAN Card

[boogymann]

So I am working with a HP Mini 110-1144NR.

It is a laptop that comes from at&t with a built in Qualcomm Gobi WWAN Card.

It also comes preloaded with Windows 7 Starter.

On the bottom of the laptop it has a sticker that labels the WWAN card as a "HP at2410 Mobile Broadband Module".

Now, I verified that the air card works under Windows 7 Starter as the laptop comes. I have removed Windows 7 Starter and installed Windows XP Professional from scratch. I installed all of the drivers that were downloaded from HP's website. All worked except for the Qualcomm Gobi WWAN Card.

The link to all the drivers is here:

I noticed that there are four qualcomm gobi drivers on the XP driver and software:

Qualcomm Mobile Broadband Drivers - Gobi1000 - sp44916.exe

Qualcomm Mobile Broadband Drivers - Gobi2000 - sp44914.exe

Qualcomm Mobile Broadband Drivers - Gobi2000 - sp44914.exe

Qualcomm Mobile Broadband Drivers - Gobi2000 - sp44911.exe

Oddly, two of theme are identical, i am not sure why. But I have downloaded and attempted to install all of these and for every one I attempt to install, it brings up a command prompt window which just disappears a few moments later and nothing is changed and no software is installed.

I have since discovered a few more Qualcomm Gobi drivers besides the one listed on the HP

sp44912

sp44913

sp44915

All of them do the exact same thing. I tried going into the extracted folder under C:\swsetup\ for the drivers and running the setup.exe file in command prompt to see if it returns any error and it doesn't on any of them with the exception of SP44911 which returns the error "Error Copying Version File.".

I have tried other things like running the Setup.exe under the Qualcomm folder for sp44911, sp44913, and sp44914 and it says that the the device could not be found. Those were the ones listed as the "Qualcomm Gobi 2000". The sp44915 and sp44916 are the Qualcomm Gobi 1000 drivers. I went into the Qualcomm folder under those exacted folders and went into the "QCUSBDriver" folder and tried running the setup files in those locations which seems to install successfully and I can see it under Add/Remove Programs but it doesn't actually install any drivers. In other words, I go into device manager and it still shows the "HP at2410 Mobile Broadband Module" as being unknown and not have any driver installed.

I have ran out of ideas and was unable to find any other post with people trying to get a Qualcomm Gobi card working on XP on any of the HP Mini's. I know this is fairly new so I am hoping to get some ideas or help on this issue as I will need to deploy many of these netbooks out and XP is necessary.

Thanks

Drew

[boogymann]

So just as a bump and an update, I have decided to go ahead and try just using this with Windows 7 (which I would assume would be simple as pie given that the air card worked just dandy on the default Windows 7 Starter that came with it. Because I need to use this for business purposes, I have installed Windows 7 Enterprise and to my very surprise...

I... Get... The... Same... Issue...

Run the driver and it opens a Command Prompt window for around 5-10 seconds and then dissapears with nothing else happening/changing. I am starting to think this must be some proprietary gobi card from AT&T which they only bundle the drivers with their default image? This would make sense as the card listed in this netbook is a "HP at2410" and not a "un2400" or "un2420" as listed as being supported by the driver that is included on the software/driver page for the netbook. So I imagine that the un2400/2420 is a card that you can in theory buy separately from HP for this same netbook series which is why they include it and not the correct driver that i need.

Let me know if anyone else has any ideas or has had this problem and figured something out. I may have to abandon this netbook for something else as getting this to work has been nothing less of a nightmare.

Thanks

Drew

[Siddious]

Also same problem.

There are drivers but not working...

Worked fine under XP but no go under Win7.

[soapbar89]

I have a similar problem.

I formated my new netbook and now when I run setup.exe it says " Gobi 2000 Device not found".

Has anybody found a solution to this yet?

[edelgado123]

I needed to install Enterprise and got it working, the drivers on the site dont work. What you need is to copy the (C:\SwSetup\ATTMBB) Folder in the Windows 7 Starter install and then install  using the setup in the folder. Used this to get it working in Windows 7 Enterprise, not sure about xp.

[GMini]

I have the same issue. I re-imaged my Mini 110-1144NR with Windows Pro, SP2. And now I can't get the mobile broadband to work. I copied the ATTMBB folder prior to re-imaging and installed it after, but I get the error in Device Manager. Has anyone figured out how to make the mobile broadband work?

[rayeesul]

hello, i have got the same problem with my HP Mini 110-1161EV PC , the driver installation says, no WWAN device found while i have inserteed my sim card into the slot? any one know what the solition is?

[micriley]

Same problem for me on a ProBook 6445b..  Re-imaged to Win7 Enterprise, and now no luck getting WWAN installed

"gobi 2000 device not found"

I've tried both of the drivers on the HP driver site

-Michael

[micriley]

OK, that fixed it...

Loaded the "HP Wireless Assistant" and that gave me a switch to enable the Gobi card... 

Windows noticed the WWAN card, loaded the driver, and all seems good now.

[rhoward3]

Ok FINALLY I have figured this out.

We bought the ATT Mini 110-1144NR and we needed more than the Windows 7 starter or XP Home for business networking reasons.  I rebuilt the system as most of you above have with XP Professional and found that the at2410 was not available somewhere on the website to be able to load after all your work. 

Search and use sp46889.exe from the HP drivers website.   I know it states that it is only to be used with Windows 7 BUT it is working great with my XP Professional. 

You decide.

Take care.