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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-10-2011 04:39 AM

HP Recommended

Due to a rootkit I had to reinstall Windows XP Pro on an HP Compaq 8510p notebook and now I have an unknown device in the device manager.
It is a device instance ID and it is ACPI\HPQ0006\2&DABA3FF&0. (this is definitely NOT the TPM-Module 🙂
The driver even can not be located on the application and driver recovery DVD.
Do you have any ideas what driver to download to resolve this issue? Any suggestions would be appreciated. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-10-2011 04:48 AM

HP Recommended

Hi,

 

Download and install the driver for Quick Launch Buttons on the link below.

 

ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49104.exe

 

When the installation has completed, restart the notebook and check if this has resolved the issue.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

2 REPLIES 2

‎03-10-2011 04:48 AM

HP Recommended

Hi,

 

Download and install the driver for Quick Launch Buttons on the link below.

 

ftp://ftp.hp.com/pub/softpaq/sp49001-49500/sp49104.exe

 

When the installation has completed, restart the notebook and check if this has resolved the issue.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

‎03-10-2011 05:32 AM

HP Recommended

Yes, sir. This resolved my issue!

 

Thank you very much!

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