Unknown Device on Microsoft ACPI-Compliant System

[Anh_Khoa]

Product Name: Hp Pavilion 17 notebook e065nr

OS: Microsoft Windows 10 (64-bit)

Hello everyone. Here's the picture of the problem

I tried to find the driver from hp, but I couldn't find right one.

Please help me. Thank you so much!

[REO51ST]

@Anh_Khoa

On that screen go to DETAILS and then Hardware ID.

Post the Hardware ID.

REO

[Anh_Khoa]

Here you are.

[REO51ST]

@Anh_Khoa

Download this file, unzip it (remember where you download it):

https://h30434.www3.hp.com/psg/attachments/psg/Hardware/341445/1/AMD%20ASD%20WB64A.zip

Go to Device Manager, select the missing device needing driver above.

Click on the driver tab.

Click on Update Driver. 

Select the Browse my computer for driver.

Select the above driver folder (after unzipped).

REO

[Anh_Khoa]

Thank you for helping me, Mr. REO 🙂

[REO51ST · Accepted solution]

@Anh_Khoa

I hope my post was the SOLUTION to your problem???

REO