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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-27-2011 09:40 AM

HP Recommended

I'm trying to find one last driver for my HP 8460p laptop.  I am running Windows XP.  I have only 1 unknown USB device and I can't seem to find the right driver at all. The device Hardware ID is USB\VID_138A&PID_003C.  Can anyone point me in the right direction? 

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2011 09:55 AM

HP Recommended

Hi:

 

It is probably your fingerprint sensor driver that is missing.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

View solution in original post

1 REPLY 1

‎09-27-2011 09:55 AM

HP Recommended

Hi:

 

It is probably your fingerprint sensor driver that is missing.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

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