Using WPS on Pavilion laptop

[Nemo2000]

I am setting up a new Pavilion 17-f105na laptop on my home network. Wired connection fine, but no luck trying to connect to router by WiFi . Having recently set up a Pavilion desktop WiFi without problem, I've compared everything and can find no obvious difference, so trying the 'simple' way now by using WPS.

Router is a Netgear DGN2200. The Netgear instructions for using WPS say to press the WPS button on the router, then within 2 minutes press the WPS button on the PC or do whatever else the instructions with the WiFi adaptor say. No instructions for setting up by WPS came with the laptop  (bad mark to HP!), but I downloaded the User Guide from the HP web. This simply says to click on the required network connection and then press the WPS button on the router.  No luck 😞

Laptop has a Broadcom WiFi adaptor (my desktop PC has an Atheros). Update checking reports that it has the latest driver.

Can anyone advise please EXACTLY how I am supposed to set up WPS on this laptop? Thanks!

[banhien]

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@Nemo2000 wrote:

.. No instructions for setting up by WPS came with the laptop  (bad mark to HP!), but I downloaded the User Guide from the HP web. This simply says to click on the required network connection and then press the WPS button on the router.  No luck :-(...

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Hi,

Why you need WPS on a laptop ? Having a dozen of laptops around from 4 vendors inclduing HP, I can't find any button called WPS on a laptop. The set up is very simple for a Windows machine, from 1 to 2 mins max, given you already setup the  router properly

• click the signal bar icon (bottom right), it can see many SSID's around your area depending on how far from your house to your neighbour houses.
• select your SSID then click Connect
• enter key/password/passphrase and up you go.

Regards.

[Nemo2000]

Tried all that, but it just does not work! 

I know the SSID. I can see it in the list of connections. I know the security phrase. But is just refuses to connect.

WPS is supposed to make it 'simple' to connect, which is why I thought I would try that as an alternative.

[banhien]

Hi,

It should produce a message, bring you to troubleshoot page and produce some more information. What is the message at the end of the trouble shootng process ?

Regards.

[Nemo2000]

The message was that it could not connect.

I have been through the troubleshooting process, but it could not fix it and merely suggested looking for more options.

The WiFi adaptor diagnostic says that it iw workignOK and certainly it produces a long list of SSIDs in my area!

[banhien]

Hi,

Is it your new computer ? For a new computer it should guide you to connect to the Internet first time when you logon. Is it an old computer ? If yes, did you downgrade/upgrade the machine ? What is it running now ? Have you checked F12 ?

Regards.

[Nemo2000]

Ignore 'solved' - hit wrong button :p(

New laptop - today !

Set up initially using wired connection - no problem.

Running Windows 8.1.

F12  - Flight mode is OFF

HP desktop in same room connects by WiFi to router with no problem whatsoever. Same SSID, same password, tho' obviously a different IP 🙂

[Nemo2000 · Accepted solution]

Some good news!

In the end I reset the router to factory defaults. The laptop then connected OK.  After that I then added back to the router one at a time all the settings which I had made originally, checking after each one that the connection still worked, and finally I got back to where I was originally with the laptop conenction still working. So, fingers crossed, the problem is now resolved, tho I've no idea where it went wrong in the first place.

Mind you, then my old laptop stopped conencting and I had to sort that out !