Video driver for AMD Radeon HD 7340 Graphics

[petermad]

I have recently updated my HP Pavilion g6-2361eo Notebook PC from Windows 8.1 to Windows 10 - there were no warnings about hardware incompability.

But now I cannot watch many video formats (mp4, flv and others), or I can watch a video once and thereafter only hear the sound from the  video but not see the video untill I reboot.

My system has a AMD Radeon HD 7340 Graphics card, and the latest AMD Catalyst15.7.1 update cannot install  an updated driver for the graphics card - not surprising since the card is not listed in the drivers .inf file.

So I am stuck with a faulty driver version 15.200.1045.1 installed by Windows 10 where the latest driver should be 15.200.1062.1004.

First of all I find it highly objectionable that Microsoft lets Windows 10 install without proper drivers!

Secondly is there any chance that there will ever be a fully functioning Windows 10 driver for  AMD Radeon HD 7340 Graphics?

Third - If I let Windows 10 reinstall my old windows 8.1 in order for me to wait for a proper driver, wil I then be entitled to the free Windows 10 upgrade later?

[LBrad]

leshcatlabs.net has them, but of course HP does not recommend or endorse third party drivers...well in my expereience they work great and HP doesnt have any driver whatsoever for my model for Windows 8.1 or Windows 10

[petermad]

Thanks, I tried the leshcatlabs.net  drivers - I had to install manually, but it didn't help.

Yesterday though, Windows Update installed the driver to version 12.200.1062.1004 which is the same version that AMD's installer refuses to install - so Microsoft apparantly has the intention of supporteung the AMD Radeon HD 7340 card.

Anyway, the update hasn't removed the problem, but I found a peculiar workaround for myself, which might help others in my situation:

 I can usually, after reboot, open the unplayable mp4 files in either  Windows Movies &TV app or Windows Photos app, but not Windows Media Player or in MPC HomeCinema Player.

But here comes the interesting part: If  I open the video in one of the two first mentioned apps (the movie doesn't even have to play properly = only sound no picture), then I can always open it in the other app if I leave the video open in the first app I opened. Furthermore if I get the video opened in the Movie & TV app and leave it open - then I can play all supported  movies in both Windows Media Player or in MPC HomeCinema Player - even .flv in MPC HomeCinema Player? - the Windows app's doesn't support .flv.

Also keeping and mp4 movie open in the Movie & TV app makes it possible to watch Youtube in my browser - otherwise I get green dots and other weird stuff in Youtube.

[doc2510]

once you install windows 10 and activate it. You can go back to 8.1. You can always install windows 10 on that machine. If you have any other problems go to Paul Thurrott run a site called windows secrets i thinkis the name of it. He is the most knowledgeable person on windows I know of. He is on a podcast also called (Windows Weekly ) part of thre TWIT networks

So to answer your question YES you can reinstall 8.1 then replace it again with Windows 10. But not to worry they are giving it away for a year about 10 months left.

[petermad]

Thanks fir the answer.

I did try to revert to Windows 8.1 - but that left me a with totally non-functioning USB - II was not able to reinstall the USB drivers again - Windows just kept telling me that I had the latest drivers, but was not able to load them - so I had to install Windows 10 again.