• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I installed the new dv6-7000 driver on my Envy 17-3200. The volume swings are definitely gone, but I no longer have an option for HDMI sound output in playback devices. :Crying:

HP Recommended

@js2393 wrote:

I installed the new dv6-7000 driver on my Envy 17-3200. The volume swings are definitely gone, but I no longer have an option for HDMI sound output in playback devices. :Crying:


You actually can but you have to enable this option under the beats audio control panel.  Look for the setting called Multistream.

HP Recommended

@copitlory wrote:

@js2393 wrote:

I installed the new dv6-7000 driver on my Envy 17-3200. The volume swings are definitely gone, but I no longer have an option for HDMI sound output in playback devices. :Crying:


You actually can but you have to enable this option under the beats audio control panel.  Look for the setting called Multistream.


I dont see that option or anything similar. I looked under volume, listening experience, recording experience, and advanced settings.

HP Recommended

@js2393 wrote:

@copitlory wrote:

@js2393 wrote:

I installed the new dv6-7000 driver on my Envy 17-3200. The volume swings are definitely gone, but I no longer have an option for HDMI sound output in playback devices. :Crying:


You actually can but you have to enable this option under the beats audio control panel.  Look for the setting called Multistream.


I dont see that option or anything similar. I looked under volume, listening experience, recording experience, and advanced settings.


Under advanced settings, the very last option should be Multi-Streaming - with an enable/disable button.

I have a dv6t-7000 Select Edition. 

If you do not have the option then you may need to contact HP and open a support ticket.

 

HP Recommended

Weird, it's definitely not there. I wonder if it has anything  to do with installing the dv6 driver on my Envy. After installing the driver, my control panel definitely changed (new options in listening tab), but there's no multistreaming option. I'll just use the original driver for now.

HP Recommended

Strange.  My Envy 15 has it with this driver.  As for mising devices, see if they are disabled under control panel, sound. If you don't see them, right click and see if disabled devices are hidden.  The driver shouldn't affect HDMI audio, as that is controlled by the video card, usually.

 

cpl.PNG

HP Recommended

Still nothing for 3270nr 😞

HP Recommended

I belive I have found the actual problem it has nonthing to do with the drivers but it deals with windows itself. 

What I did was go to control panel/ hardware and sound/ sound/ right-click speakers/ properties. Now click the tab that says Enhancements and tick Disable all enhancements then click ok. Again this solved my issue and shouldn't affect the Beats Audio (in fact it should actually work now).

HP Recommended

This has been suggested as a solution on number of forums, but many people don't have this option. also, I doubt it was related to win since everyone would be complaining then, not just hp users

HP Recommended

Disabling that actually kills most of the Beats enhancements on reboot.

 

 

If you choose those options, you are enabling Windows to override Beats, whereas Beats would normally overide Windows.

 

Which still points to this as a Beats driver issue.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.