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DaniT1
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Message 1 of 2
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Flag Post

WI FI ADAPTER DISAPPEARED

HP Recommended
HP 15 Notebook PC
Microsoft Windows 10 (64-bit)

Hi

 

Can anyone help at all. Seem to have lost my wireless network connection completely! I can't even set up a new one as it's just not finding my wireless network at all. Works fine connected to the router via ethernet cable. Any suggestions??

Thank you

DaniT1

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

Hi @DaniT1

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are having issues connecting to your wireless network.

 

I’d love to help!

 

Follow the below steps to fix this issue.

 

Open CMD as Admin:  Copy the following commands, and press Enter after each one.

 

netsh int tcp set heuristics disabled

netsh int tcp set global autotuninglevel=disabled

netsh int tcp set global rss=enabled

netsh int tcp show global  (Check if All settings have taken effect)

 

Reboot the system and see if it works.

 

If the issue persists, follow the steps in the below link.

 

http://hp.care/2c86VnP

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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