Webcam Driver dv9000t Windows 7 64-Bit

[bobdawsonvenice]

I have installed Windows 7 Ultimate 64-bit on my dv9000t.  All works except I have an "Unknown Device" in Device Manager.  Device driver properties for this device shows a Hardware ID.  Searching the web indicates the unknown device is the HP Webcam 1000.  I have been unable to find a driver for this webcam (other than for XP).  Can anyone help?  Thanks.  -Bob

[REO51ST]

Welcome Bob.

Please post the hardware ID.

REO

[bobdawsonvenice]

Thanks REO for your interest in helping me.  Here are the two Hardware IDs in Unknown Device / Properties / Details:

USB\VID_05CA&PID_1870&REV_0100

USB\VID_05CA&PID_1870

Thanks again.  -Bob

[REO51ST]

Bob.

Getting ready to leave work.

Back on line in about 35-45 minutes.

REO

[Paul_Tikkanen]

Hi:

Please see if reading the info about getting the webcam to work in this dv6000/dv9000 upgrade guide is of help to you.

http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/Windows-7-Upgrade-Guide-for-dv6...

I have googled the issue and unfortunately, a resolution does not look promising.

[bobdawsonvenice]

Thanks for the idea Paul. 

I had visited the link you cited and traced it to a Cyberlink YouCam driver.  Unfortunately, running the sp45825.exe driver file did not get the driver installed on my dv9000t. 

In some the research I had done, I saw a few references to a Ricoh driver for the dv9000t webcam.  I tried that too, but no luck.

Any other ideas?

Thanks.   -Bob

[REO51ST]

Sorry Bob doing research.

Your Device Info HP Webcam 1000 Hardware ID USB\VID_05CA&PID_1870&REV_0100 USB\VID_05CA&PID_1870 Compatible IDs: USB\CLASS_06&SUBCLASS_00&PROT_00 USB\CLASS_06&SUBCLASS_00 USB\CLASS_06 Version 1.0.1.7,2006-01-14

Device Type image Driver Version 1.1.100.0 OS Support 2K,XP,2K3,VISTA,WIN7/32bits Driver Date 2006-06-07 Manufacturer Ricoh

Looks like it is the 64bit that is the problem.

If I understand correctly you need the driver before you need the software???

Will continue to do some research.

Let you know.

REO

[Paul_Tikkanen]

You're very welcome, Bob.

Sorry that didn't work for you.

Unforutunately, I don't have any other suggestions for you to try.

I looked at the dv2000 and there was only a Vista 32 bit webcam driver but the hardware ID ended in 1810, not 1870.

[bobdawsonvenice]

REO, I am sure you are correct that the 64-bit is making this more difficult. 

I am not sure what you meant by needing the driver before the software.  If it means: Is 64-bit Windows 7 essential, that answer is Yes.  Is it more important than the webcam functioing?  -  that too is Yes.

Thanks for your continuing help.   -Bob

[REO51ST · Accepted solution]

Sorry Bob no luck.

I can find the driver for the 32bit everywhere not the 64bit.

I checked AU"Austrila" and the UK"United Kingdom" no good."They have models that are not listed in the US"

In the past if I could not find a driver because of a hardware /software upgrade I would look to other manufacturers IBM/Lenovo Dell and HP to see if they had one.

But I could not find one at any other site.

Sorry Bob.

REO

P.S. If I find anything I will let you know.