What is this???

[NgThinhVuong]

Excuse me, can any body answer me what is this?

I found that my laptop has adware and some malware, then I reset factory, anything still ok untill I ran HP support assistant to ask about my explorer problem and saw this. I don't know what happen with my laptop now, please answer me soon

[DavidSMP]

Hi @NgThinhVuong,

Good Day.  A warm welcome to the HP community. I reviewed the post regarding issues with malware and the computer was reset back to factory settings. I understand that you get an error message on your browser. I will be delighted to assist you here.

Superb description and terrific observations made before posting. Kudos to you for that.

To assist you with accurate information I would require more information regarding this.

• Please type out the exact error message that you see on the screen when you open the browser?
• Please remove all personal information before uploading any image.

Once the required information is furnished, I will be able to assist you better.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.    Please reach out for any issues and I'll be there to assist you. 

Take care now and have a splendid week ahead.