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- What "product line" and model are my hp notebook?

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02-10-2015 07:31 PM
Hello,
I'm selling my like-new HP on eBay, but tragically lack the original box or any documentation. I don't know how to fill in some fields on the eBay site:
1. Product Line. All I know is that it's an HP 15 Notebook PC. Is that specific enough? How might I tell if it's a Pavilion, Presario, VAIO, etc.? There are no external markings.
2. Model. Stumped on this one completely; might have to leave it blank unless you have a way for me to look it up.
3. Operating System Edition. I know I have Windows 8.1. How can I tell if it's Home Premium, Professional, or whatever?
4. Graphics Processing Type. I know I have an AMD E-Series Processor. Would that be Dedicated, Integrated/On-Board, or Hybrid?
Thanks for any help you might be. If there's no way you can provide answers from info I've provided, I'll just leave the fields blank and wing it.
Cheers,
Bruce
Solved! Go to Solution.
Accepted Solutions
02-10-2015 07:40 PM
Hi,
Please use the following specs:
http://support.hp.com/us-en/document/c04051951
It is a plain HP 15, no other line. Its model name: HP 15-g019wm. It comes with Windows 8.1 64 bit (standard version).
This is a low end, cheap machine.
Regards
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
02-10-2015 07:40 PM
Hi,
Please use the following specs:
http://support.hp.com/us-en/document/c04051951
It is a plain HP 15, no other line. Its model name: HP 15-g019wm. It comes with Windows 8.1 64 bit (standard version).
This is a low end, cheap machine.
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
