• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-21-2012 06:34 AM - last edited on ‎01-21-2012 11:15 PM by Retired

HP Recommended

Hey there.  I got my HP 620 about a week ago. 

I keep since about monday i keep getting this annoying pop up message each time i turn on my pc. It says

 -Invalid or missing rescource files in the installation directory.  Please reinstall extender player.-

 

Well I know nothing what so ever obout software and hardware, or basically anything to do with how a laptop or computer works.  I know the most basic stuff and thats it, so if any one could help I would really appreciate it.

 

14 REPLIES 14

‎01-21-2012 09:51 PM

HP Recommended

Look in Start ,All programs for Recovery Manager. If you find it click to open it.You should have an option to reinstall Software. Choose it and see if the Player is in the list available to reinstall.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

‎04-26-2012 03:16 PM

HP Recommended

I keep getting this message Invalid or missing resource files in the installation directory.  Please restall extended player.  What does this mean. 

‎04-26-2012 08:31 PM

HP Recommended

Extender Player is usually installed along with some games. Not sure if any of the preinstalled games that are on Hp laptops use it.

To stop it from trying to start,and getting the error, go to Start, Run and type in msconfig and hit ok. In the window that opens go to Startup tab. If you see Extender player remove the check to prevent it trying to start.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

‎04-27-2012 08:54 AM

HP Recommended

last post got me to the old config.sys. If you put msconfig inthe start box it runs at hitting the enter key. Great post for the problem.

Bilklwhit1

‎04-27-2012 12:54 PM

HP Recommended

I dont understand how to fix it..

‎07-19-2012 07:45 PM

HP Recommended

ok thanks will try all of these fixes and get back to you

‎07-20-2012 01:16 PM

HP Recommended

At first I found it in Misconfig and was able to stop it there. MS suggested that I find the offending program and delete it. MS said that not the purpose of MSconfig. I looked around and finally found it and deleted it so thanks to all.

Billwhit1

‎06-29-2013 01:27 PM

HP Recommended

The words invalid or missing resource files in the installation directory please reinstall extender player

 appear on the screen as soon as I switch my computer on.

what do I have to do I do not understand?

‎10-10-2013 11:11 AM

HP Recommended

What the heck is Extender Player and how do I get Rid of it????

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.