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- When I try to access BIOS Setup, System diagnostics appear

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05-29-2015 01:48 PM
When I try to access the BIOS Setup
Diagnostics appear, and I can't even access Boot Options
I'm pressing F10, and when I try any of these(Boot Options, BIOS)
Please HP Just help me in this one 😞
I'm in a big trouble right now, and If I can't solve this problem, I will have to pay over 300$
Thanks
Solved! Go to Solution.
Accepted Solutions
05-30-2015 04:39 AM
Hello M.
Remove the battery and the AC adapter, press power button 1 minute to reset capacitors.
Next step power the unit only with AC adapter and press Esc in boot and then choose F10 option.
If issue persists maybe your HDD could have issues, so, test unit without HDD.
Regards
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
05-30-2015 04:39 AM
Hello M.
Remove the battery and the AC adapter, press power button 1 minute to reset capacitors.
Next step power the unit only with AC adapter and press Esc in boot and then choose F10 option.
If issue persists maybe your HDD could have issues, so, test unit without HDD.
Regards
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****

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