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HP Recommended

I have an HP2000 notebook and my cd device is not working because the driver is damaged or corrupted. I need to download a clean driver. The driver is hp dvdram gt50n sata cdrom device driver. Does anybody know where I can download a clean driver?

 

 

2 REPLIES 2
HP Recommended

There is no driver as such for an optical drive. If you are getting the "driver cannot load" or other exclamation mark next to the optical drive you have a problem with the registry in Windows. The fix is different for Windows 7 and Windows 8 but it is all spelled out here:

 

https://support.microsoft.com/kb/314060

 

 

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HP Recommended

The Microsoft TroubleShooter could not fix the problem and mentioned that the problem is in the Controller. So, where could I find the controller for this device?

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