Where is my drivers?

[MIBayrak]

Hİ

HP Deleted my drivers on official web site;

target=_blankhttps://support.hp.com/tr-tr/drivers/selfservice/victus-by-hp-16.1-inch-gaming-laptop-p...

But Why?

[ub6424]

Hello @MIBayrak 

Sorry to hear that you are having problems ... I would like to help you.

(1) I double checked drivers for Windows 10 and 11. I can confirm there are no drivers to download !

(2) To get a pre-installed operating system including software and drivers, you can currently only use HP Cloud Recovery.

You need (current or another Windows computer) to prepare bootable <USB flash drive>

 An unused or empty USB flash drive with at least 32 GB storage capacity is required.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

Take time and follow

https://support.hp.com/us-en/document/ish_4511095-4511141-16

( All Software and drivers from HP are included )

(3) If you still need individual drivers contact HP Support / HP technican

(4) Please report your results

[MIBayrak]

Hi 

Not available.

Please contact HP Support.

https://support.hp.com

its not working for my laptop.

6G0D6EA#AB8

[ub6424]

Hello @MIBayrak 

Then you have no choice but to contact HP Support.

Keep me updated

Kind regards

[MIBayrak]

i am very unlucky, first microsoft installed wrong bios and now i don't have drivers 😄

[TzortzisG]

MIBayrak be cool, this is definitely a temporary hiccup. Your victus d1000 is a d000 alder lake refresh, so you can use those drivers for the most part (NOT BIOS): https://support.hp.com/us-en/drivers/selfservice/victus-by-hp-16.1-inch-gaming-laptop-pc-16-d0000/21... drivers win11 21h2 22h2. kib

[MIBayrak]

how can i report this isue to HP?

[ub6424]

---

@MIBayrak wrote:

how can i report this isue to HP?

---

Hello @MIBayrak 

--->>> HP Support Turkey

Kind regards

[MIBayrak]

thank you, i will report this isue to HP Support Turkey

[TzortzisG]

Windows 11 21H2 drivers are back online again MIBayrak.

Still the same old BIOS.... hg