Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-03-2017 03:53 PM

HP Recommended
Product: HP PAVILION NOTEBOOK
Operating System: Microsoft Windows 10 (64-bit)

The battery in my daughter HP PAVILION NOTEBOOK (M4C64UA) has failed. HP does not have any. They gave me two authorized retailers to call and see if they have the battery (part number 800049-001).

 

I called the first one - Depot International and they do not have it.

 

I tried calling the other, Masterworks International and i was "waiting" for a total of about 45 minutes to talk to someone..

 

Where can I buy a replacement battery? Any assistance is greatly appreciated.

1 REPLY 1

‎05-03-2017 04:38 PM

HP Recommended

17-g020nr is the Model Number. 

 

(21) Battery (4-cell, 41-Whr, 2.8-Ah Li-ion) 800049-001

 

 

Genuine:

 

https://www.amazon.com/Genuine-800049-001-battery-Pavilion-800009-241/dp/B01N4DH2XG/ref=sr_1_1?ie=UT...

 

https://www.amazon.com/HP-800049-001-Pavilion-800009-241-N2L84AA/dp/B01FLMR8RO/ref=sr_1_3?ie=UTF8&qi...

 

3rd party compatible:

 

https://www.amazon.com/Baturu-KI04-800049-001-800010-421-hstnn-lb6s/dp/B01N7K7K9Z/ref=sr_1_2?ie=UTF8...

 

HP stops offering batteries at its online store after about a year. There is a vigorous aftermarket in both genuine and "compatible" batteries. Genuine is better, but for an older laptop a "compatible" battery can be a good option when there are budget concerns. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.