• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2017 02:30 PM

HP Recommended
Product: HP Pavilion 15-p077sa Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hi. I have a  HP Pavilion 15-p077sa Notebook PC (J5B64EA ) and my battery diagnostics test says the primary charger needs replacing. The battery is  V04 but I cannot seem to find one. Which other battery can I use as a replacement?

1 REPLY 1

‎05-17-2017 02:53 PM

HP Recommended

@Gabriellem

 

Your machine uses the following battery:

 

     http://partsurfer.hp.com/Search.aspx?searchText=756743-001

 

You can buy from the above link or try

 

     https://www.amazon.com/HP-756743-001-Laptop-Battery-Premium/dp/B00VBFFZ26

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.