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HP Recommended
HP ENVY 15 Notebook PC
Microsoft Windows 10 (64-bit)

While working in my laptop wifi will stop working. it will show as connected but with no internet on it.

Also it will not show other wifi of my area. If I switch off wifi and again switch on it then no wifi will be available.

Only restart is solution.  Sometime when Switch ON my laptop wifi driver will be not there.

 

Wifi Driver :intel dual band wireless-ac 3160

 

3 REPLIES 3
HP Recommended

Hi

 

Your exact make and model may help.

 

To look for a clear channel to aid connection I use http://inssider.en.softonic.com/download.

 

To check if a driver has been loaded I type, as an administrator, in a command prompt

 

netsh wlan show drivers

 

 then

 

netsh wlan show interfaces

 

both of which should return something positive...

 

C:\WINDOWS\system32>netsh wlan show drivers

Interface name: WiFi 2

    Driver                    : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
    Vendor                    : Realtek Semiconductor Corp.
    Provider                  : Realtek Semiconductor Corp.
    Date                      : 21/09/2015
    Version                   : 2023.18.814.2015
    INF file                  : C:\WINDOWS\INF\oem35.inf
    Files                     : 2 total
                                C:\WINDOWS\system32\DRIVERS\rtwlane.sys
                                C:\WINDOWS\system32\Rtlihvs.dll
    Type                      : Native Wi-Fi Driver
    Radio types supported     : 802.11n 802.11g 802.11b

 

Perhaps you could post some details please.

HP Recommended

Interface name: Wi-Fi

Driver : Intel(R) Dual Band Wireless-AC 3160
Vendor : Intel Corporation
Provider : Intel
Date : 28-01-2016
Version : 18.33.0.2
INF file : C:\WINDOWS\INF\oem78.inf
Files : 2 total
C:\WINDOWS\system32\DRIVERS\Netwbw02.sys
C:\WINDOWS\system32\DRIVERS\Netwfw02.dat
Type : Native Wi-Fi Driver
Radio types supported : 802.11b 802.11g 802.11n 802.11a 802.11ac
FIPS 140-2 mode supported : Yes
802.11w Management Frame Protection supported : Yes
Hosted network supported : Yes

 

 

 

Sometime  when switch ON my laptop wifi driver is not shown

 

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

netsh wlan show drivers
There is no wireless interface on the system.

netsh wlan show interface
There is no wireless interface on the system.
Hosted network status : Not available



 

HP Recommended

Hi

 

Do you have this driver set available?

 

C:\WINDOWS\system32\DRIVERS\NETwbw02.sys
C:\WINDOWS\system32\DRIVERS\Netwfw02.dat
C:\WINDOWS\system32\DRIVERS\vwifibus.sys

 

The v is for virtual, Wi-Fi bus system.

 

Also Intel has newer drivers

 

Available Downloads

Windows® 10, 32-bit

Language: English

Size: 89 MB

 

Windows® 10, 64-bit

Language: English

Size: 101.43 MB

 

https://downloadcenter.intel.com/download/25833/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

perhaps you may want to try them, as it seems crazy that no interfaces etc are showing but you installed drivers for a Wi-Fi device.

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