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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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HP 630 notebook PC,  Product number A6E92EA#ABV... WIFI button on f12 indicating itsoff  and not working when i press on it. network controller and PCI on device manager all are no drive  (code 28) and also blueetooth.

i can not use my laptop wirelessly in 2014!!

Help Please !

1 ACCEPTED SOLUTION

Accepted Solutions
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9 REPLIES 9
HP Recommended

Hi

 

You have a couple of options as I see it please try these steps might help you to fix your issue.

 

1) Disconnect the Battery & Adapter then press & hold the power button on Notebook for 30 seconds then turn on the unit and check if the Wireless light turns on.

               

2) Go to Device manager then uninstall the wireless drivers from Network Adapter and restart the unit and check if the light turns on.

 

3) Try doing a system restore to the date where unit was working fine.

 

4) Please update the Bios & Wireless driver from HP website.

 

5) Click start in search type Recovery Manager then click on it select Yes on User access control then select I need immediate help then select Driver & application recovery select the wireless driver and install it then restart the unit.

 

6) If you are comfortable reseating the wireless card which will be on the back panel off your unit you could try this steps as well.

 

If still you have the same issue then you need to call HP Technical support and get the part replace.

Let us know how it goes!

"I work for HP."
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****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
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Hi:

 

What operating system are you running on your notebook?

 

For the PCI device you need to install the Realtek card reader driver.

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5086783&sp...

 

Please do the following and I will post the link to the wireless card driver you need...

 

Go to the device manager and click on the Network Controller needing drivers.

 

Then click on the Details tab at the top of the network controller window.

 

Now you see a Property drop down list and it is defaulted to Device Description.

 

Drop down on that and select the second item on the list (Hardware ID's).

 

Post the top string of characters that begin with PCI\VEN.

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hello

it is window 7 ultima bit 32

Nothing can help and the properties of network controller in device manager shows

 

The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.


To find a driver for this device, click Update Driver.

HP Recommended

Hi:

 

Please re-read my instructions.

 

You need to click on the details tab on the top of the network controller window to get the hardware ID for the device, by following the rest of the instructions I wrote.

 

You can also see the pictures in this guide for an example but do it for the Network Controller.

 

http://www.wikihow.com/Find-Hardware-ID

 

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ok

here we go, this is the second listed:

 

PCI\VEN_168C&DEV_002B&SUBSYS_1461103C

 

 

 

her ALL of the list :

PCI\VEN_168C&DEV_002B&SUBSYS_1461103C&REV_01
PCI\VEN_168C&DEV_002B&SUBSYS_1461103C
PCI\VEN_168C&DEV_002B&CC_028000
PCI\VEN_168C&DEV_002B&CC_0280

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Hi:

 

You need this driver for the Atheros wireless card in your notebook.

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5086783&sp...

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oh Dear

 

Device driver software was not successsfully installed .

please consult ....

PCI simple communication controller

PCI device

 

that was the messege appeared.

 

Any further help

 

Thanks

HP Recommended

Thank You very much Paul and samantha

 

Resolved...

 

 

Many Thanks 🙂

 

Dr Sograt

HP Recommended

You're very welcome.

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