• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-09-2013 08:07 AM - edited ‎06-09-2013 08:09 AM

HP Recommended

Hi,

 

Since today I can't use the internet because of wifi problems.

I have got the HP Pavilion dm1. HP connection manager tells me that Wifi is deactivated by the device manager. The connectionlight on the right corner of my keyboard is white and the connection emblem in the windows bar tells me there are no connections available.

When I go to device manager and click on netwerk adapters only one adapter shows up: the Realtek PCIe GBE Family controller.

 

Can somebody help me get my wifi back working?

 

Thank you,


Thijs

 

(operating system windows 7 32-bit)

3 REPLIES 3

‎06-09-2013 08:30 AM

HP Recommended

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your. 

 

Please go to the device manager and look for devices that have a "yellow triangle with exclamation" next to them. Please post those devices, along with with their "Hardware IDs", here.

 

Please send KUDOs

Frank

***** Please click the "White Kudos" Thumbs Up to say THANKS for helping *****
***** Please click the "Accept As Solution" on my post, if my help solved your issue *****
***** This is a user supported forum. I am a volunteer and I don't work for HP *****

HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240
HP ENVY x360 m6-w103dx - Windows 10, 8GB RAM, Intel HD 520

‎06-09-2013 11:14 AM

HP Recommended
Open cmd run it as administrator type following command sfc /scannow hit enter it will scan ur problem and will fix them. after conpletion type exit and hit enter. Then restart and you will got a working wi-fi. Network please send kudos

‎06-09-2013 01:15 PM - edited ‎06-09-2013 01:20 PM

HP Recommended

The sfc scannow unfortunately didnt work.

Also, there are no devices with yellow triangles in front of it. 

The  complete model name is: HP Pavilion dm1 Notebook PC (I think the dm1-3200)

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.