Win7 error Port_#0003.Hub_#0001

[bonogodk]

After installing win 7 I am down to only one error. The machine I am working on is:

Pavilion dv5-1200oe S/N {Removed for privacy}

I am recieving an error under USB Controllers :

Unknown device 

Placed: Port_#0003.Hub_#0001

Driverversion - 6.1.7600.16385

Other computers seems to have that error related to the fingerprintdriver, but this model has no fingerprint unit. Can anybody tell me wich driver I am missing?

[DavidPK]

Hi,

Go into Device Manager, right click on the unknown device and select Properties.  Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.

Regards,

DP-K

[bonogodk]

Under Hardware ID the value is USB/UNKNOWN

[DavidPK]

Hi,

Was any other device connected to the notebook when you were installing Windows 7?

Right click this device and select Uninstall.  Scan for Hardware changes and if the device re-appears, check if there's any more info under Hardware Ids.

Regards,

DP-K

[CH0D3]

I too am having the same problem....USB/UNKNOWN. There arent any hardware ids and it also reports an error code 43.

Port_#0001.Hub_#0003. I don't know what to do at this point. I have done a fresh install with Windows 7 Home on a HP Pavilion dv6. Please HELP!!

[AttackofZaq]

Hello CH0D3.  I understand you have some unknown devices in Device Manager.

You are most likely missing a driver.  Have you tried installing both the HP Software Framework and HP Support Assistant.  Then run the HP Support Assistant application.  This will scan your system and attempt to install any missing drivers.  After it performs the updates you should reboot your computer.  Make sure to post the result.

It will also be helpful to have your notebook's product number.  This document can show you where it is located.

Have a great day!

[gustavocastrom]

I have the same problem of this thread.

Local: Port_#0003.Hub_#0001

Hardware Ids

USB\VID_138A&PID_0018&REV_0078
USB\VID_138A&PID_0018

Can you provide any help?

[DavidPK]

Hi,

The hardware id is for the Validity Sensor driver on the following link.

Validity Sensor Driver - Windows 8.

Regards,

DP-K

[gustavocastrom]

Thanks for this driver, but i can't get my fingerprint reader working on windows seven

hp dv7-7010us - amd A10

[DavidPK]

Hi,

Try the following driver.

Validity Sensor Driver - Windows 7.

When the installation has completed, restart the notebook.

Regards,

DP-K