Hi, I have HP Notebook 14-am042TX Product ID X9J14PA#ACJ. I had to format my device due to damageof HDD. So, I have installed new window 10 at my machine. I want to know window 10 serial key to activate window, which is associated with my machine product id. Please help me to get my window 10 serial key.
Thank you for posting in the HP Support forum. Welcome onboard!
This PC originally comes with Windows 10 Home edition - OEM original license supplied by HP.
So, if you install additional or different Windows, you need to provide your own license.
In cases like yours, the official procedure is to use HP Recovery media to restore back the computer (Windows, software, drivers, etc...) to factory default condition. This one will also activate your Windows.
You can contact HP support or local authorized HP partners to see if they can offer you original recovery media for this computer (a.k.a. recovery DVDs or USB).
Hope this helps. Let me know if you face difficulties.
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