Note on archived topics.
05-06-2017 06:18 PM
05-08-2017 10:20 AM
Hello, @Blizt16 - Hope you are well :)
Welcome back to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!
Going through your post, I see that you are facing issues after updating the Windows 10 on your HP notebook. When I checked the specs on your notebook, I found that the notebook came with the DOS OS. So, when you updated to Windows 10, did you use a licensed / genuine window 10? Please let me know.
Also, try a clean install of Windows 10 using the media creation tool. You can download it here: http://bit.ly/2p3RIMA
Thanks, I look forward to hearing back from you!
Good luck :)
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