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HP Recommended
HP Mini 210-4160ew
Microsoft Windows 7 (32-bit)

Hello!

 

This is my problem:

I have HP Mini 210 with Windows 7 Starter pre installed in it. I had some truoble there and I lost my windows, don't have installer. I have serial key. When I tried to download new windows 7 starter from Microsoft official website verification of my serial key said:

"The product key you entered appears to be for software that was pre-installed on a device.  Please contact the device manufacturer for software recovery options."

So here I am, contacting my manufacturer for software recovery options. What are they? What do I have to do to get my windows 7 starter again?

 

Greetings,

Salata

1 REPLY 1
HP Recommended

 

You may still be able to purchase Recovery Media from HP-but this is not the place for direct contact.

 

If you live in the US/CA, contact HP info Here.
 
If you live in another part of the world, start here>>Contact HP

 

 

For a free download...I have not used this download site personally, but the feedback on site is good:

 

http://getintopc.com/softwares/operating-systems/page/8/

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