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‎07-07-2010 01:11 AM

HP Recommended

Hi, 

 

I bought a new HP Laptop G61 series - AMD, Windows 7 Premium 64 bit. One day after I bought it, it refused to start up. it keeps crashing, presents the blue screen, restarts and then crashes. Goes into a loop. It says DRIVER_IRQL_NOT_LESS_OR_EQUAL and the bottom it says ndis.sys

 

I did some preliminary digging and the issue appears to be with the Atheros AR9285 Wireless Network Adapter. I uninstalled the driver, and I was able to restart without any issues but in 5 mins i see the same problem appear again.Seems like the device is reinstalled automatically.

 

 Also, am unable to find the Atheros driver for AR9285 dfor 64bit Windows 7 Premium; and without the appropriate driver, cannot use wireless. 

 

The moment i install the driver from the link below (from an answer to a user's question on the forum), the system crashes again. 

http://h30434.www3.hp.com/t5/Wireless-Internet-and-home/Atheros-ar9285-Windows-7-Fatal-Exceptions/m-...

 

I also downloaded from the link below, but to no avail

http://www.opendrivers.com/driver/2120019/atheros-ar9285-wireless-network-diver-9.0.0.173-windows-7(...

 

I also went into the drivers folder, and renamed the "athrx.sys" as "athrx1.sys" , but to no avail. 

 

I selected the "update Driver" option as well, and selected the location of the new file, but when i see the driver folder, it shows "athrx.sys" modified in 2009. So, definitely being picked up from some other location than the latest one from the link above. 

 

Hardware IDs for the Card are

 

PCI\VEN_168C&DEV_002B&SUBSYS_303F103C&REV_01
PCI\VEN_168C&DEV_002B&SUBSYS_303F103C
PCI\VEN_168C&DEV_002B&CC_028000
PCI\VEN_168C&DEV_002B&CC_0280

 

Any help will be much appreciated. 
Harry

 

3 REPLIES 3

‎07-07-2010 06:27 AM - last edited on ‎02-20-2017 03:25 PM by HP Administrator

HP Recommended

Hi,

Download but don't install:

Atheros Wireless sp48488 (ver 8.0.0.316    for 32/64 bit Win7)


Disconnect from Internet.
Uninstall from your system Atheros wireless drivers.

Resources:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7

Restart your system:
On boot press ' F8 ' and choose ' Safe mode '.

Go to:

Control Panel -> Devices Manager -> Network cards

and find there wireless audio card. Click on it with right button of your mouse and choose uninstall driver.
Restart your system and this time start it in normally.

Install this wireless driver which You already downloaded.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

‎09-02-2010 06:27 AM

HP Recommended

i tried following your solution and could not find any wireless audio card? 

 

I have a HP Pavillion DV7-3165dx.  It came with Windows 7 64bit pre-installed

‎03-01-2014 05:01 AM

HP Recommended
@HarryXVIII wrote:

Hi, 

 

I bought a new HP Laptop G61 series - AMD, Windows 7 Premium 64 bit. One day after I bought it, it refused to start up. it keeps crashing, presents the blue screen, restarts and then crashes. Goes into a loop. It says DRIVER_IRQL_NOT_LESS_OR_EQUAL and the bottom it says ndis.sys

 

I did some preliminary digging and the issue appears to be with the Atheros AR9285 Wireless Network Adapter. I uninstalled the driver, and I was able to restart without any issues but in 5 mins i see the same problem appear again.Seems like the device is reinstalled automatically.

 

 Also, am unable to find the Atheros driver for AR9285 dfor 64bit Windows 7 Premium; and without the appropriate driver, cannot use wireless. 

 

The moment i install the driver from the link below (from an answer to a user's question on the forum), the system crashes again. 

http://h30434.www3.hp.com/t5/Wireless-Internet-and-home/Atheros-ar9285-Windows-7-Fatal-Exceptions/m-...

 

I also downloaded from the link below, but to no avail

http://www.opendrivers.com/driver/2120019/atheros-ar9285-wireless-network-diver-9.0.0.173-windows-7(...

 

I also went into the drivers folder, and renamed the "athrx.sys" as "athrx1.sys" , but to no avail. 

 

I selected the "update Driver" option as well, and selected the location of the new file, but when i see the driver folder, it shows "athrx.sys" modified in 2009. So, definitely being picked up from some other location than the latest one from the link above. 

 

Hardware IDs for the Card are

 

PCI\VEN_168C&DEV_002B&SUBSYS_303F103C&REV_01
PCI\VEN_168C&DEV_002B&SUBSYS_303F103C
PCI\VEN_168C&DEV_002B&CC_028000
PCI\VEN_168C&DEV_002B&CC_0280

 

Any help will be much appreciated. 
Harry

 

@HarryXVIII wrote:

Hi, 

 

I bought a new HP Laptop G61 series - AMD, Windows 7 Premium 64 bit. One day after I bought it, it refused to start up. it keeps crashing, presents the blue screen, restarts and then crashes. Goes into a loop. It says DRIVER_IRQL_NOT_LESS_OR_EQUAL and the bottom it says ndis.sys

 

I did some preliminary digging and the issue appears to be with the Atheros AR9285 Wireless Network Adapter. I uninstalled the driver, and I was able to restart without any issues but in 5 mins i see the same problem appear again.Seems like the device is reinstalled automatically.

 

 Also, am unable to find the Atheros driver for AR9285 dfor 64bit Windows 7 Premium; and without the appropriate driver, cannot use wireless. 

 

The moment i install the driver from the link below (from an answer to a user's question on the forum), the system crashes again. 

http://h30434.www3.hp.com/t5/Wireless-Internet-and-home/Atheros-ar9285-Windows-7-Fatal-Exceptions/m-...

 

I also downloaded from the link below, but to no avail

http://www.opendrivers.com/driver/2120019/atheros-ar9285-wireless-network-diver-9.0.0.173-windows-7(...

 

I also went into the drivers folder, and renamed the "athrx.sys" as "athrx1.sys" , but to no avail. 

 

I selected the "update Driver" option as well, and selected the location of the new file, but when i see the driver folder, it shows "athrx.sys" modified in 2009. So, definitely being picked up from some other location than the latest one from the link above. 

 

Hardware IDs for the Card are

 

PCI\VEN_168C&DEV_002B&SUBSYS_303F103C&REV_01
PCI\VEN_168C&DEV_002B&SUBSYS_303F103C
PCI\VEN_168C&DEV_002B&CC_028000
PCI\VEN_168C&DEV_002B&CC_0280

 

Any help will be much appreciated. 
Harry

 



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