Windows 7 stuck at starting windows logo

[Rajan10]

Hi, my laptop was factory reset and when restart for first use, it stuck at starting windows logo. Hdd dignostic was pass. Laptop was booted pc with cyber recovery utility and then reinstall os again but it still does samething. Pls help.

[visruth]

Hi,


Create bootable Windows 7 installation USB, using suggestion from HP expert Paul Tikkanen here: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/want-windows-7-back/td-p/592555...

Please do a repair install with this USB: https://www.sevenforums.com/tutorials/3413-repair-install.html

If you desire you can do clean install: https://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html


Regards

Visruth

[Rajan10]

Thank for reply. I did bootable disc and/or merge partitions into one but none of them helped.

I got done hdd test and both were passed. memory test is also passed.

I have unlicensed windows 7 cd which can be used for 3 days after installation. I tried that one and that worked fine but the problem is if I install graphic driver than after it also get stuck at starting windows logo. I bought laptop in 2013.

Ok now why I did factory reset-since last week my laptop was going black screen and shutdown after half an hour or something..I made power option to never sleep or shutdown. I thought it could be good to install fresh os. Before that I uninstalled norton anti virus which came with os but I am using avg in it. Norton was expired however everytime it was running some process in background which was consuming performance and slow down laptop...