cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
SteveA2
New member
2 1 0 0
Message 1 of 6
348
Flag Post

Windows 7

HP Recommended
G62-144DX
Microsoft Windows 7 (64-bit)

My hard drive failed and have installed a replacement. My notebook orignally came with windows 7 pre installed on it but when I go to microsofts website to download a copy of windows 7 and put in the product key from the sticker on the bottom I get the following error: the product key you entered appears to be for software pre-installed by the device manufacturer. please contact the device manufacturer for software recovery options.

 

How do I obtain a copy of Windows 7 that I can download to a usb flash drive?

0 Kudos
5 REPLIES 5
visruth
Level 15
13,019 12,958 1,699 3,965
Message 2 of 6
Flag Post
HP Recommended
Hi Steve,


Follow HP expert Paul Tikkanen's suggestion given in here: https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/want-windows-7-back/td-p/592555...

Download and make Windows 7 Home Premium 64-bit bootable media.

https://support.hp.com/in-en/document/c02024268

Additional drivers here:
https://support.hp.com/us-en/drivers/selfservice/hp-g62-100-notebook-pc-series/4078809/model/4150121


Regards

Visruth
0 Kudos
SteveA2
Author
New member
2 1 0 0
Message 3 of 6
Flag Post
HP Recommended

Sorry, but I do not see a windows 7 download link here.

0 Kudos
visruth
Level 15
13,019 12,958 1,699 3,965
Message 4 of 6
Flag Post
HP Recommended

Are you sure you read the thread I posted in my previous reply?

HP expert Paul Tikkanen has explained it.

0 Kudos
savvy2
Level 7
1,432 1,383 40 124
Message 5 of 6
Flag Post
HP Recommended

there is only 1 fix.  (baring weeks of hard work using MS disks)

get the HP media kit.,

 

get it and do a full install back to day 1.

 

the HP license is only for you PC< and OEM license is not Retail license, at all.

that means MS does not allow your license to work (cept at the free w10 year, where is converted all mine to w10 for free and now have real w10 MS licenses)

 

we have answered this 10000 times (its the #1 dead pc, anwer in the world) I help only in the dead PC sections.

and the link even more.

  1. buy kit
  2. load kit
  3. win (back to day1 in minutes)

 

 

https://support.hp.com/us-en/document/bph07143

NO warranty answers by me.
0 Kudos
visruth
Level 15
13,019 12,958 1,699 3,965
Message 6 of 6
Flag Post
HP Recommended
@savvy2


HP expert Paul Tikkanen's suggestion given in the thread I linked to, has helped many many members coming here to clean install Windows 7 (OEM versions). Did you try it?


Regards

Visruth
0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation