• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I have an HP G71 laptop with an Atheros AR9285 WiFi adapter.  I am trying to connect to a Netgear WGT624v3 router.   It was working but stopping.  I can connect with other wireless devices and my laptop has good signal strength of the network.  I was hiding the SSID but I turn it back on.  This did not fix the problem.  I had an access list set up in the router but turned this feature off.  This did not fix the problem.  I turn off my Norton firewall.  This did not fix the problem.  When I ran the update driver, it said the drivers were up to date.  When I ran the diagnostics on the adapter, it said the network connection was not connected to the adapter.  Does anyone know what that means?

Thanks,

Fred

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Try this driver.

 

Using the update driver only works when the PC manufacturer sends the latest driver to Microsoft to post on the Windows Update website.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

I'm pretty confident this will take care of the problem for you--especially if your current driver is more than 2 years old.

 

Paul

View solution in original post

6 REPLIES 6
HP Recommended

Hi,

 

The following method may help:

 

  http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/windows-cannot-connect-to-hidd...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi:

 

Try this driver.

 

Using the update driver only works when the PC manufacturer sends the latest driver to Microsoft to post on the Windows Update website.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

I'm pretty confident this will take care of the problem for you--especially if your current driver is more than 2 years old.

 

Paul

HP Recommended
Thank you very much!
HP Recommended

You're very welcome!

HP Recommended

Your solution points to a website that is no longer available. 

Please let me know where the solution can be found. Thank you.

HP Recommended

Hi:

 

This was probably the driver I posted over 2.5 years ago...I can't say for sure.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-108905-1&cc=us&dlc=en&lc=en...

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.