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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-27-2022 05:19 AM

HP Recommended
Product: Windows cannot find 'C:\Program Files\WindowsApps\AD2F1837.HPSystemEvent Utility 1.2.15.0_x64_v10z8
Operating System: Microsoft Windows 11

Windows cannot find 'C:\Program Files\WindowsApps\AD2F1837.HPSystemEvent Utility 1.2.15.0_x64_v10z8

3 REPLIES 3

‎05-27-2022 06:42 AM

HP Recommended

Hi:

 

What I recommend you do is to install a newer version of the HP System Event Utility, so it overwrites the error with newer files.

 

1.40

 

https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101543.exe 

 

 

‎05-30-2022 02:47 AM

HP Recommended

I have done this several times and find nothing useful since installing the same from the support and reovering the windows doesnot prevent from the prompt.  Thanks for the solution but it hadn't worked for me.

‎05-30-2022 06:39 AM

HP Recommended

You're very welcome.

 

See if this works instead...

 

1) Uninstall The HP System Event Utility

   - right click on the Windows-Start-Logo

   - choose "Apps and Features"

   - look for HP System Event Utility in the list, click on it and then click Uninstall to initiate the uninstallation

2) Reinstall The HP System Event Utility

   - Download: https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101543.exe

   - Run the file and follow the installation process.

3) Reboot the PC

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