• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2017 09:36 PM

HP Recommended
Operating System: Microsoft Windows Vista (64-bit)
Hi, I have a old hp computer that had windows vista installed on it. I accidentally factory reset my computer so now when I turn on my computer it takes me to a boot screen then it pops up a window saying windows installation like not finished and it won't let me past that screen. I can't even see my destop or anything. I have talked to Microsoft and they said I needed to to a clean instal, download a vista installation media from another computer onto a flash drive and put it on this computer because I have the product key to my old hp. They said I needed a link from hp for the vista installation, can anyone help me find that? Once again I have the product key but no disk to recover.
1 REPLY 1

‎03-13-2017 07:55 AM

HP Recommended

@haleyhutch263

 

Hello;

Allow me to welcome you to the HP forums!


Sorry, but I don't have very good news for you ...

HP does not provide any downloads for recovery media and they no longer stock Vista recovery media, so there is no way to get this from HP anymore.

 

You can check with these other sites, but it's unlikely they still carry recovery media for Vista:  
 http://www.computersurgeons.com/ and http://www.restoredisks.com/

Before using the media, read through this: http://support.hp.com/us-en/document/c00006110

Good Luck

 



I am a volunteer and I do not work for, nor represent, HP
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.