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haleyhutch263
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Windows vista installation

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Microsoft Windows Vista (64-bit)
Hi, I have a old hp computer that had windows vista installed on it. I accidentally factory reset my computer so now when I turn on my computer it takes me to a boot screen then it pops up a window saying windows installation like not finished and it won't let me past that screen. I can't even see my destop or anything. I have talked to Microsoft and they said I needed to to a clean instal, download a vista installation media from another computer onto a flash drive and put it on this computer because I have the product key to my old hp. They said I needed a link from hp for the vista installation, can anyone help me find that? Once again I have the product key but no disk to recover.
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WAWood
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@haleyhutch263

 

Hello;

Allow me to welcome you to the HP forums!


Sorry, but I don't have very good news for you ...

HP does not provide any downloads for recovery media and they no longer stock Vista recovery media, so there is no way to get this from HP anymore.

 

You can check with these other sites, but it's unlikely they still carry recovery media for Vista:  
 http://www.computersurgeons.com/ and http://www.restoredisks.com/

Before using the media, read through this: http://support.hp.com/us-en/document/c00006110

Good Luck

 

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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